Import SAML users from a CSV file

The Users page lets you import security assertion markup language (SAML) users from a comma-separated value (CSV) file.

The template for the comma-separated value (CSV) file is three fields for each row, separated by commas:
  • The first field defines the user name
  • The second field is the Authentication group that is associated with the user (typically an Authentication-only group)
  • The last field includes one or more groups (separated by semicolons) that define additional groups associated with the user (typically used to define allowed features)
  1. In the top navigation bar, select Administration icon - which looks like a gear cog
    The administration page opens.
  2. In the Settings section, select Users.
    The Users management page opens.
  3. In the top right section, select Users.
    The Users page opens.
  4. In the top right section, select Import configuration.
    A dialog shows.
  5. Choose a method to upload a file.
    • Drag your file into the Drop a file here or click to upload field
    • Click in the Drop a file here or click to upload field
  6. If you chose the second method, select the correct file to upload.

    Note: The supported format is CSV.

    The maximum permitted file size is 2 gigabyte (GB).

  7. Wait for the file to upload.
Once the import is complete, you will receive a message with the number of users that have been correctly imported.