Reset a sensor token
If you lose a sensor's token, it is possible to reset it.
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In the top navigation bar, select Sensors.
Note: If you haven't added a sensor yet, Vantage opens the Make connections page where you can add one. If you have previously added a sensor, all the sensors that Vantage recognizes show.
- In the table, find the applicable sensor.
- Select the sensor to view its details.
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Select
.The message When you confirm to Reset Token, you need to update the settings on your sensors or you will lose connectivity shows.
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Select Confirm Reset Token.
Vantage resets the token and displays its new value. Use this value to configure the connection again.Note: If Vantage loses contact with a sensor, resetting its token and reconnecting the sensor can sometimes restore communication.Note: If a sensor is correctly communicating with Vantage, resetting the token severs the connection. To reconnect the sensor, generate a new token and configure the sensor the sensor again.