Mapping to custom CMDB tables in ServiceNow

A description of how to customize Configuration Management Database (CMDB) tables in ServiceNow with your own data model.

If you have created bespoke operational technology (OT) tables to represent your OT assets, they might not match the Nozomi Networks model. If this is the case, you will need to map this into your framework.

The recommended method for mapping newly integrated Nozomi Networks data into custom Configuration Management Database (CMDB) tables is to use the IntegrationHub Extract Transform Load (ETL) functionality. This lets you:
  • Map the fields of the Nozomi Networks source tables with your custom tables
  • Conditionally Import data into your custom tables
  • Transform imported data, if required