Overview
This guide gives an overview of the ServiceNow Vulnerability Response integration with Nozomi Networks. It outlines the steps needed to prepare and configure your application, focusing on entering key credentials and selecting the appropriate server for seamless operation.
General
This guide will help you prepare your instance to make sure that your application operates correctly. It also describes a clear process to let you configure your certified application after installation.
- Enter your Nozomi URL
- Enter your username
- Enter your password
- Select a Management, Instrumentation, and Discovery (MID) server
Scope and limitations
The documentation provides guidance on how to configure this Nozomi Networks ServiceNow application.
The application is designed to extract and display data from Nozomi Networks solutions within the ServiceNow platform.
Throughout this section, you will find screenshots that show the interface for this Nozomi Networks application as they show inside the ServiceNow environment. Nozomi Networks has tested and validated these configurations.
Support scope
Nozomi Networks Support is available to assist with the configuration and troubleshooting of this application. This includes the data integration from Nozomi Networks products in ServiceNow and all functions that the Nozomi Networks screens and workflows provide.
Out of scope
Items that are not directly connected to this Nozomi Networks application, are out of scope of the Nozomi Networks Support team. This means that Nozomi Networks Support does not cover troubleshooting or support for other:
- ServiceNow-native features
- ServiceNow third-party integrations
- ServiceNow components
Nozomi Networks Support does not cover screens or processes that only display or use data from Nozomi Networks integrations, when they are not part of this Nozomi Networks application. For these issues, you should contact ServiceNow Support.