Service Graph Connector application is no longer working

A communication, or connectivity, problem has caused the application to stop working.

Procedure

Verify connectivity is permitted from the Nozomi Networks appliance to the ServiceNow instance.

Procedure

Make sure that it there is a Management, Instrumentation, and Discovery (MID) server in use is properly configured to permit communications.

If none of the previous solutions work, please contact our Customer Support team.