Overview

This documentation describes the ServiceNow Service Graph Connector for Nozomi Networks (Service Graph Connector) integration with the Nozomi Networks platform.

This integration includes the following information:
  • What information is being exchanged and the direction of flow
  • How to configure the Service Graph Connector application in a ServiceNow instance

The integration is a two-way integration between the Nozomi Networks platform and the ServiceNow instance. The administrator of the Service Graph Connector application sets a schedule to pull data from the instance that is connected to Nozomi Networks. In addition, incidents that are pulled from a Nozomi Network instance, and closed in ServiceNow, result in an update of the status, and subsequent closure, in the Nozomi Networks instance.