USB detections do not work
USBPcap is not installed.
Note: If USBPcap is installed, and USB
detections is enabled, in the local configuration
user interface (UI), you should get a message similar to
this in the log
file:
… 10 total usb detections
… 10 usb alerts to send
… Sent 10 usb alerts 200 OK
You do not have USB detections enabled in the local configuration UI.
- Open the local configuration UI.
-
Select Configuration.
The Configuration page opens.
- Select the USB detections checkbox.
- Select Save.
- Check to see if the universal serial bus (USB) detection feature now works.
If none of the previous solutions work, please contact our Customer Support team.