Traffic monitoring does not work

WinPcap is not installed.
Note: If WinPcap is installed, and traffic monitoring is enabled in the local configuration user interface (UI), you should get a message similar to this in the log file:
LiveCapture(\Device\NPF_{5CFC7BFE) | Setting filter not (host 10.41.43.129 and port 443) 
LiveCapture(\Device\NPF_{026414DD) | Capture completed after sniffing 2000 packets, 208675 bytes
LiveCapture(\Device\NPF_{026414DD) | Sending packets: 200 OK
  1. Download and install WinPcap.
  2. Restart Arc to make sure that WinPcap is active.
  3. Make sure that Traffic monitoring is enabled in the local configuration UI.

You do not have Traffic monitoring enabled in the local configuration UI.

  1. Open the local configuration UI.
  2. Select Configuration.
    The Configuration page opens.
  3. Select the Traffic monitoring checkbox.
  4. Select Save.
  5. Check to see if traffic monitoring now works.

If none of the previous solutions work, please contact our Customer Support team.