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Guardian Air
Learn how Guardian Air extends visibility and protection across the wireless spectrum in your operational network.
Troubleshooting
Troubleshooting procedures to help you solve problems that might occur when you use Guardian Air.
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Guardian Air
Learn how Guardian Air extends visibility and protection across the wireless spectrum in your operational network.
- Introduction
  An overview of Guardian Air.
- Requirements
  The machine and network requirements necessary to use Guardian Air.
- Setup
  Information and resources on how to connect and install Guardian Air.
- Configuration
  Information on how to configure Guardian Air.
- Cleaning
  The correct cleaning procedure.
- Troubleshooting
  Troubleshooting procedures to help you solve problems that might occur when you use Guardian Air.
- Print format documentation
  A list of all the print-format documentation that is available for Guardian Air.

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The sensor has obtained an internet protocol (IP) address, but cannot connect to Nozomi Networks services.

Procedure

Do a check of your firewall.

If none of the previous solutions work, please contact our Customer Support team.