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Guardian Air
Learn how Guardian Air extends visibility and protection across the wireless spectrum in your operational network.
Troubleshooting
Troubleshooting procedures to help you solve problems that might occur when you use Guardian Air.
Failure to connect after static IP and HTTP proxy configuration

Guardian Air
Learn how Guardian Air extends visibility and protection across the wireless spectrum in your operational network.
- Introduction
  An overview of Guardian Air.
- Requirements
  The machine and network requirements necessary to use Guardian Air.
- Setup
  Information and resources on how to connect and install Guardian Air.
- Configuration
  Information on how to configure Guardian Air.
- Cleaning
  The correct cleaning procedure.
- Troubleshooting
  Troubleshooting procedures to help you solve problems that might occur when you use Guardian Air.
- Print format documentation
  A list of all the print-format documentation that is available for Guardian Air.

Failure to connect after static IP and HTTP proxy configuration

Your dynamic host configuration protocol (DHCP) server is not connected correctly.

Procedure

Check your DHCP server.

You did not write the configuration files correctly.

Procedure

Turn off the power to the Guardian Air.
Connect a universal serial bus (USB) pendrive to a desktop or laptop computer.
Read the eth0-manual.network file to make sure that it is correct.
Read the environment file to make sure that it is correct.
If you found a mistake in one or both of the files, correct the mistake(s).
Do the Configure static IP and HTTP proxy procedure again.

If none of the previous solutions work, please contact our Customer Support team.