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Remote Collector
Learn how Remote Collectors let you deploy sensors in multiple isolated locations.
Troubleshooting
Troubleshooting procedures to help you solve problems that might occur with the Remote Collector.
Remote Collector does not show in the Sensors page

Remote Collector
Learn how Remote Collectors let you deploy sensors in multiple isolated locations.
- Introduction
  An overview of the Remote Collector.
- Installation Guide
  Information and resources on how to install a Remote Collector, and the different options and settings available.
- Troubleshooting
  Troubleshooting procedures to help you solve problems that might occur with the Remote Collector.
  - Remote Collector does not show in the Sensors page
  - Remote Collector shows in the Sensors page but sends no traffic
- Print format documentation
  A list of all the print-format documentation that is available for the Remote Collector.

Remote Collector does not show in the Sensors page

Procedure

Make sure that firewall(s) between the Guardian and the Remote Collector allows traffic on the TCP/443 port (hypertext transfer protocol secure (HTTPS)), with the Remote Collector as Source and the Guardian as the Target.

Procedure

Check that the tokens are correctly configured, both in the Guardian and in the Remote Collector.

Procedure

Check the /data/log/n2os/n2osjobs.log file of the Remote Collector for connection errors.