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Vantage
SaaS security and visibility across your OT, IoT, and IT networks.
User Guide
Information about the main features of Vantage and the tasks that you can do from the user interface (UI).
Sensors
The Sensors page shows all the sensors connected to your Vantage system.
Table interactions
Actions menu
Generate a support archive
You can use the actions menu to generate a support archive for an Arc sensor.

Vantage
SaaS security and visibility across your OT, IoT, and IT networks.
- Introduction
  An overview of Vantage.
- Administrator Guide
  Information about the Administration section of Vantage, and the tasks that you can do in this part of the software.
- User Guide
  Information about the main features of Vantage and the tasks that you can do from the user interface (UI).
  - Sensors
    The Sensors page shows all the sensors connected to your Vantage system.
    - Overview
      The Overview tab provides a high-level summary of your sensors, including their status, appliance types and models, resource usage, intelligence content update status, and geographic distribution.
    - Detailed list
      The Detailed list tab shows all the sensors connected to Vantage. Use this tab to view sensor status, manage sensors, and access individual sensor details.
    - Details page
      The details page shows a set of fields which are applicable to the related type of sensor.
    - Summary drawer
      When you double-click a sensor in the table, the summary drawer shows. This lets you post a comment, or open the related details page.
    - Table interactions
      - Actions menu
        Delete a sensor
        You can use the actions menu to delete a sensor.
        Reset a sensor token
        The Actions menu lets you reset a sensor token.
        Renew a sensor license
        You can use the actions menu to renew the license for one or more sensors.
        Migrate a sensor to a different site
        It is possible to migrate a sensor from one site to a different, or new, site.
        Change the context of a CMC
        Change the context of a Central Management Console (CMC) from Multicontext to All-In-One or from All-In-One to Multicontext. This change affects how the CMC and its connected sensors operate within your network. Use the actions menu to initiate the change.
        Generate a support archive
        You can use the actions menu to generate a support archive for an Arc sensor.
      - Open the details page
        You can open a details page for individual sensors that are shown in the sensor page table. You can open the details page with two different methods.
      - Open the summary drawer
        You can open a summary drawer for individual items that are shown in the related table.
    - Connect a sensor
    - Troubleshooting
  - Alerts
    The Alerts page shows all the alerts notifications that your sensors pass to Vantage related to security incidents in your network. This page lets you learn about the alerts, edit their values and post comments.
  - Assets
    The Assets page shows all the physical components and systems that Vantage has detected through your sensors. Composed of one or more nodes, assets are the fundamental resources that Vantage protects.
  - Wireless
    The Wireless page lets you buy and connect a Guardian Air sensor. Once you have connected one or more Guardian Air sensor, the Wireless page show the connected Guardian Air sensors.
  - Queries
    The Queries page lets you write queries for your system. You can also save queries and assertions to be used again.
  - Vulnerabilities
    The Vulnerabilities page shows a list of all the vulnerabilities that Vantage has detected in your system. Vulnerabilities are weaknesses that reduce the security of your system and give threat actors an opportunity to exploit your system.
  - Vantage IQ
    Vantage IQ helps you navigate and explore your network. You can use smart query commands to leverage advanced machine learning and data analytic algorithms to dive deeper into your data.
  - Network
    The Network page shows a visual representation of your network and all its assets.
  - Graph
    Displays a visual map of your network, highlighting asset connections and communication paths. Users can switch between network and physical views to explore infrastructure relationships.
  - Process
    The Process page shows a list of processes in your environment. Processes are a set of repeatable functions that a business does to deliver a core value.
  - Dashboards
    The Dashboards page shows a list of all the dashboards that have been created.
  - Reports
    The Reports page shows all the reports that the sensors in your system have created.
  - Sites
    The Sites page shows all the geographical locations of the assets in your system. It lets you associate a site to one or more network domains. You can also add details such as the country or city of the site.
  - Workbooks
    The Workbooks page shows recommended courses of action that can improve your network security. Generated through machine learning, workbooks highlight the vulnerabilities currently creating the highest risk exposure.
  - Threat Intelligence
    The Threat Intelligence page shows an overview of all of the available threat cards and categories. It also lets you filter the threat cards to show only malware, threat actors, or vulnerabilities
  - Asset Risk
    The Asset Risk page provides an in-depth view of asset risk levels. This includes an overview, detailed analysis, and benchmark comparisons to help assess and manage risks effectively.
  - Smart Polling
    Smart Polling provides a centralized interface for creating, managing, and monitoring polling plans within your organization. It helps you streamline data collection and control monitoring activities from one location.
  - Compliance
    The Compliance page lets you scan Arc sensors against SCAP and STIG benchmarks, group benchmarks into versioned policies, run scans on demand or on schedules, and review results with support for per-rule overrides.
  - Segmentation Advisor
    The Segmentation Advisor page helps you assess and improve your network segmentation by identifying risks and recommending actions.
  - Integrations
    The Data integrations page lets you connect Vantage to external systems by adding and managing data importers and exporters.
  - Async operations
    The Async operations page lets you keep track of tasks that are being executed in the background, and it shows their outcome once that they are completed.
  - What's new drawer
    The What's new drawer shows a list of new features, enhancements, and fixes for issues.
  - Administration
  - Profile settings
    The profile settings menu lets you edit your user settings and update your profile.
  - Organizations menu
    The organizations menu lets you search or show a list of all of your organizations, and lets you switch between them. Vantage provides a default organization, but administrators can add more organizations as necessary.

Generate a support archive

You can use the actions menu to generate a support archive for an Arc sensor.

Procedure

In the top navigation bar, select Sensors.

Note:
If you haven't added a sensor yet, Vantage opens the Make connections page where you can add one. If you have previously added a sensor, all the sensors that Vantage recognizes show.
Choose a method to open the actions menu.
- In the table, select the hyperlink to open the details page. Select Actions
- In the table, select the icon
If you use the icon in the table, choose a method to select one, or more, items.
- Select the top checkbox to select all the items in the current table view
- Select multiple checkboxes for the items that you want to choose
- Select the checkbox for the item that you want to choose
Select Generate Support Archive.

A confirmation dialog shows.
Optional: Select the Anonymize support archive checkbox.

Note:
This option works only if the sensor is running Arc 2.5.0 or later.
Select Confirm.
The operation starts. You can monitor its progress on the Async operations page.

Results

The support archive is generated and shows in the Support archives tab of the sensor's details page.